Patricia Okafor
Registered Manager
NVQ Level 5 · 15+ years in care
About Betna Agencies
Care delivered with heart, every single day
We are a Nottingham-based home care provider on a mission to help people live safely, comfortably and independently in the place they love most — their own home.
Our Story
Built on a simple, powerful belief
Betna Agencies Ltd was founded on the belief that everyone deserves to age and recover with dignity, surrounded by the comforts of home and the people they love. What began as a small, dedicated team has grown into one of Nottingham's most trusted domiciliary care providers.
Over the years we have supported hundreds of families through some of life's most challenging moments — from recovery after hospital, to living well with dementia, to compassionate end of life care. Through it all, our promise has never changed: care that is professional, reliable and genuinely kind.
Today, our carefully recruited, fully trained and DBS-checked carers deliver thousands of hours of care each month, always guided by the people we support and the families who trust us.
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Family Satisfaction
Our Mission
To deliver exceptional, person-centred home care that empowers people across Nottingham to live with dignity, comfort and independence — while giving their families complete peace of mind.
Our Vision
To be the most trusted and respected domiciliary care provider in Nottingham — known for the warmth of our carers, the quality of our care, and the difference we make to people's lives.
Our Values
The principles that guide our care
Every decision we make and every visit we deliver is shaped by these six core values.
Compassion
We treat every person with the same warmth, kindness and respect we would want for our own family.
Integrity
We are honest, transparent and accountable in everything we do — earning trust through our actions.
Reliability
Families depend on us. We turn up, we follow through, and we deliver care you can count on.
Excellence
We never settle. We continually train, review and improve to deliver the highest standard of care.
Person-Centred
Care is built entirely around each individual — their routines, preferences, history and goals.
Responsiveness
Needs change. Our flexible teams and responsive management adapt care quickly and calmly.
Meet the Team
The caring people behind Betna
Our experienced, qualified leadership and care teams are the heart of everything we do.
Daniel Mensah
Care Coordinator
NVQ Level 4 · 9 years experience
Emily Carter
Senior Care Worker
Dementia Lead · 6 years experience
Robert Hayes
Operations Director
Leadership Team · 20+ years
Rated excellent by Nottingham families
Need home care? Arrange your free assessment today.
Speak to our friendly care team for a no-obligation chat. We'll listen to your needs and help you find the right support — with no pressure and no commitment.
DBS Checked StaffProfessional TrainingSafeguarding CommitmentPerson-Centred Care
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